Jean-Marc Dragoli
Coffee lovers can now sit back and relax while Nespresso and Zoom2u are offering consumers a new delivery service.
Zoom2u delivery partners collect orders from Nespresso boutiques and deliver them to customers in the surrounding suburbs within three hours.
Nespresso has 19 boutiques across Australia, all of which are part of the new service offering.
"We are pleased with the early success of the service and the demand from customers is clear as expectations of shopping habits change," said Jean-Marc Dragoli, Business Executive Officer of Nespresso Oceania.
"What has been so impressive is the team working with Zoom2u to quickly roll this out to our boutiques across the country so customers can get their coffee when they want it."
The three-hour delivery option is available online or in the Nespresso app at the end of the ordering process.
Customers receive updates from Zoom2u's delivery partners when orders are picked up and delivered.
The collaboration with Nespresso is another step in the growth of Zoom2u's business.
"Providing a fast delivery option to customers is about flexibility and a better customer experience. It is really impressive to see such a large global brand evolving rapidly and focusing on the customer experience," said Steve Orenstein, CEO of Zoom2u.
Adds Dragoli, "It's been a big year for the company, where we had to adapt and evolve, but also continue with our strategy to ensure that every cup of Nespresso coffee is sustainable."
