Over the next five years, ALDI Australia is launching a number of new initiatives that will introduce intelligent and tailored technologies to expand the reach of its Good Different shopping experience.
Both the growing customer base and ALDI employees will have an improved experience while achieving the ambitious goals of reducing the company's ecological footprint.
Improving customer comfort
ALDI recently celebrated its 20th anniversary in Australia by adding $ 30.2 billion to the economy and saving Australians $ 2.4 billion a year when they shop at ALDI compared to other large supermarkets.
This year, ALDI carried out its first e-commerce test in Australia.
"The company is now trying to expand its offering after receiving positive feedback from testing a limited range of special online purchases," ALDI Australia said in a statement.
“In addition, ALDI is carrying out a self-checkout test in 10 NSW branches in order to offer customers faster shopping opportunities and to increase business efficiency. It is to be expected that the self-checkouts will be introduced more broadly by the time the study results. "
This week, ALDI opened the first “Corner Store” in North Sydney, a new small-format shop layout with a range of ready-made meals and an artisanal bakery. The redesigned store layout maximizes efficiency for cosmopolitan customers, with a modern interior design complemented by easy navigation, self-checkouts and extended trading hours.
"There is potential to expand this offering to other densely populated urban areas in the future," said the retailer.
Leveraging technology to increase business efficiency
When it comes to the use of technology, says Tom Daunt, CEO of ALDI Australia, the company has pulled back to this day and was deliberately not hasty in introducing the latest fashions early on.
"We have long maintained that we will not invest until the cost of innovation is proven sustainable," says Daunt.
“After observing the market and assessing which technological advances enable cost savings and which customers are responding positively, we strategically set out to modernize our business while maintaining our Good Different approach, which is part of our core objective of Providing high quality food is underpinned at incredibly affordable prices. "
Major changes are also planned for the distribution centers (DCs). ALDI will upgrade its DCs on the east coast in the coming years. The existing six DCs, which are spread across NSW, Victoria and Queensland, will be replaced by three new, larger high-tech warehouses that will take advantage of high-bay warehouses and automated order picking. There will be one in every federal state. "These plans are still in their infancy and will not affect day-to-day operations until at least 2025 in NSW and 2026 in Queensland and Victoria," said ALDI.
Sustainable Practices for a Better Future
One of ALDI's core values is responsibility. Having just met his goal of running the business entirely on 100% renewable electricity, Mr Daunt said the company is on track to reduce its plastics and packaging by 25% and ship zero landfilling by 2025 .
“We have been to the beat of our own unique drum in Australia for twenty years and that will not change. As we embark on a number of significant projects to support our growth, we remain committed to building a business that is good for our people, good for our business partners, and good for our customers, ”concluded Daunt.
