Starting March 26, Woolworths will reduce trading hours in 41 stores across the country to 11 a.m. to 6 p.m. to help prioritize delivery of food to vulnerable customers.
Priority delivery hubs
The 41 Priority Delivery Hubs take advantage of the extra hours that stores are not open to customers to pick up online orders, focusing on meeting the increased demand for Priority Assistance customers, including the elderly, people with disabilities , People with weakened immunity and people in mandatory isolation.
"To get the staple and essentials for those who need it most, our teams have done everything they can to improve online and home deliveries to the elderly, people with disabilities, or those with mandatory self-isolation," said Woolworths Group CEO Brad Banducci.
"After an extraordinary demand for food in the past few weeks, we can help people who do not have access to a store get the products they need by reducing the hours of trading in a small number of our stores to make them" Priority Delivery Hubs "to make. ”
Social distance in business
Other measures for health and well-being are:
- A shopkeeper who wipes baskets, trolleys and leads customers to the pinboard to get important information about social distance, trading hours and product limits.
- Close some tabs in the self-service and express check-outs to create additional space between customers in these areas.
Mr. Banducci says: "The measures we have implemented have been well received by our team and our customers, and we are grateful for the support of the community in these incredibly important public health efforts."
To request Priority Assistance delivery, customers only need to fill out the form at Woolworths.com.au/priorityassistance or call 1800 000 610 for more information.
