Rinnai, the provider of hot water solutions, offers NHS facilities, commercial laundries, nursing homes, schools and supermarkets new services to support essential work during the closure.
For non-business and weekend technical support – installers, site managers and end users – just call the number below and select technical support. If the call is not answered immediately, leave a voicemail. The answer is given within an hour between 8 a.m. and 10 p.m. 30/7 days a week. This means that there is a technical response every day of the week.
Rinnai's headquarters in Runcorn, UK, has established the opening of an emergency weekend and sales support for the provision of new emergency and basic equipment and spare parts. Pick-up of new units / parts from Runcorn's headquarters for Saturday and Sunday is also available, and Rinnai staff will safely distance them for each contact or delivery. An emergency delivery weekend / outside of business hours is available under the circumstances of "essential work". If possible, Rinnai offers a delivery service on site.
A range of devices are available within 24 hours from Rinnai that enable immediate and constant flow of hot water for hygiene and cleaning purposes in all healthcare, nursing homes and mobile hygiene facilities, including new or planned locations. With a constant gas and water supply, it is guaranteed that the devices deliver temperature-accurate hot water in unlimited quantities for all hygiene systems in all types of health facilities or temporary accommodations.
The full range of Rinnai hot water heaters can be delivered the next day if orders are placed before noon the previous day.
Rinnai UK remains open to business throughout the current situation. Employees can take orders or inquiries by phone or online. The company has excellent stocks of all units in the range as well as spare parts and accessories.
If you need operational and sales support over the weekend, just call the number below and select sales. If the call is not answered immediately, leave a voicemail and we will be back within an hour.
Installers can contact the company directly at T: 01928 531 870 or E: firstname.lastname@example.org or E: email@example.com. Alternatively, you can use the intelligent online contact points "Help Me Choose".
or "Ask us a question" on the homepage at www.rinnaiuk.com.